Catholic University School of Library Science
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Alternative Careers Workshop

March 31, 1998


ASIS, AGLISS, and the SLA co-sponsored a panel on alternative careers for librarians. Five panelists, all of whom hold M.L.S. degrees and work in fields outside of libraries, gave presentations addressing the nature of their current work, how and why they entered their current profession, positives and negatives of their career choice, relevance of their library degree to their work, and the state of the job market for new M.L.S. graduates in their respective fields.

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Mary Ellen Bates,
Information Broker
Nicole Tassinari,
Consultant
Patrick Jones,
Systems Analyst
Martha Vander Kolk,
Systems Analyst
Julia Blixrud,
Association Professional


INFORMATION BROKER:
Mary Ellen Bates
Bates Information Services
Mintwood Place, NW
Washington, DC
email: mbates@batesinfo.com

Mary Ellen Bates received an M.L.S. from U.C.-Berkeley. She began her career as a traditional librarian and headed the MCI library prior to forming her own company, Bates Information Services, which is an information brokering and library consulting firm. She is an international speaker and her articles appear frequently in journals such as Information Today and Searcher. She is past president of the Association of Independent Information Professionals and was named member of the year for both the Communications Division and the Washington, D.C. chapter of the SLA.

Ms. Bates painted a very positive picture of opportunities for independent librarians. She said the market is strong and she gets more business than she can accept. She believes the Internet is increasing demand for services of information professionals as people discover they cannot find what they really need.

For those who wish to pursue information brokering, she suggested assessing one's own interests and the environment in which you wish to work. She said to ask yourself questions such as whether you like having a boss or not. In her case, one of the reasons she chose to leave traditional librarianship was because she did not enjoy supervising or managing. Ms. Bates mentioned that she has never met 95% of her clients, most of whom are based on referrals and who do not reside in the Washington, D.C. area. Some of the skills needed to be a good information broker are excellent research capabilities including the ability to do telephone research, marketing, networkin, and knowledge of the basics of running a small business. She mentioned that Searcher magazine had several articles on the skills needed for information brokering.

She believes that an M.L.S. is necessary to become an information broker, but suggested that one needs practical experience as a librarian to obtain sources of referrals and to acquire the needed skills because you can't learn on your "client's nickel." Before becoming an information broker, she suggested building a collection of names and saving enough money to live for six months. She also suggested joining organizations such as AAIP where one can turn for basic advice.

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CONSULTANT:
Nicole Tassinari
Ernst & Young
1150 18th Street, N.W.
Suite 500
Washington, D.C. 20036
email: nicole.tassinari@ey.com

Nicole Tassinari earned her M.L.S. from U.C.L.A. in 1993 and is currently a business consultant. She began her career as a business information specialist at the University of Phoenix, then moved to the American Graduate School of International Business in Arizona where she was an Electronic Resources Librarian. Following that she moved to Arthur Andersen in Washington as a business information specialist responsible for coordinating research projects and doing industry, company, economic trend analysis and competitive intelligence. In 1997, she joined Ernst & Young Kenneth Leventhal Real Estate Group as a senior consultant where she writes proposals, identifies, analyzes, and evaluates real estate investments and facility options, performs strategic planning for underused sites, performs market research and does real estate marketing which involves client contact and finished reports to clients.

Ms. Tassinari went to library school knowing that she did not want to be a traditional librarian. Upon completing school, she considered both traditional and non-traditional career and initially accepted traditional library jobs. Like Ms. Bates, she said that it is important to have solid library skills before venturing into other areas. By the time she was at Arthur Andersen in Washington, she was ready to make the switch from librarianship, especially when she saw that much of her work was being turned over to highly paid recent college graduates. She decided to try to market her online research and analysis abilities to a partner at Ernst & Young in order to move into consulting. She was successful and offered a position. She feels that the problem solving, online, communication, and computer skills that one learns in library school are very valuable and marketable in consulting but now that she has become a consultant she has wiped her resume free of library related references.

She sees the advantages of non-library work as far better compensation, constantly changing projects, an opportunity to learn something new everyday and to work with lots of people.

She noted that market right now is great and if you plan out your strategy to sell yourself, you can get what you want. In order to identify opportunities she suggested attending professional meetings, and doing internships and part-time work, with firms such as TeleSec. She noted that employers who use temporary workers watch them carefully and will often hire those who perform well.

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SYSTEMS INTEGRATOR:
Patrick Jones
Progressive Technology Federal Systems, Inc.
7315 Wisconsin Avenue, Suite 505 W
Bethesda, MD 20814

Patrick Jones earned his M.L.S. from the University of Pittsburgh in 1988. Before obtaining his M.L.S. he worked in several library positions in Erie, Pennsylvania. In 1994, he moved to Kestrel Associates in Arlington as a library systems analyst and then in 1996 to Progressive Technology Federal Systems where he was a systems analyst until very recently when he became Library Division Director. In this position, he is responsible for all aspects of library-related projects which includes the management of major projects including proposal preparation, marketing, awarding of the contract, installation, training, and systems acceptance by the client. Some of the many projects that he oversees are at the National Archives, NLM, the Holocaust Museum, and various parts of the U.S. military. He was also responsible for configuring, implementing and customizing the NLM Images from the History of Medicine integrated database system.

Mr. Jones used his time to describe how he spent many years gaining experience through many different jobs in all parts of libraries to perform his current role as a systems integrator. He was very exuberant about libraries and the nature of his work and said that there are many fine opportunities available. He encouraged people to join professional associations, such as SLA to make contacts and said he was available to speak with students.

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SYSTEMS ANALYST:
Martha Vander Kolk
Supervisor, Internet Systems
Aspen Systems
2277 Research Blvd
Rockville, MD 20850
301-519-5314
email: mvkolk@aspensys.com

Martha Vander Kolk earned her M.L.S. from the University of Michigan in 1994. She is currently the Supervisor of Internet Systems at Aspen Systems Corporation where she has been since 1995. Her job is to develop and implement electronic systems. Her focus has been primarily on Internet publishing services, including World Wide Web sites, listservs, ftp sites, and web accessible databases for government contracts. She also compiles and analyzes usage data for Internet publishing services and provides Internet training and prepares use manuals. She is the co-editor of the three volume series, "The Internet Compendium".

Ms. Vander Kolk noted that she enrolled in library school because she liked books and intended to become a humanities librarian. However, this plan was changed in 1993 when she took a class on Internet resources. She became very interested in the Internet and did an internship with Aspen Systems which resulted in a permanent position.

Some of the positive factors in her non-library job include having the opportunity to witness the developments on the Internet, to evaluate Internet related problems and the compensation which far exceeds what librarians earn. Negatives are that it is hard to make people understand what is necessary to prepare information for the Internet and the very long hours.

She does find skills that she learned in library school to be applicable. Some of the most relevant are the reference interview, in particular, being able to ask open ended questions to try to get people to tell you what they really want their systems to do, organizational know how, and computer skills on a variety of platforms such as Windows95, NT, and Unix.

She noted the importance of timing in one's career and her good fortune in entering at the right time.

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ASSOCIATION PROFESSIONAL:
Julia Blixrud
Association of Research Libraries
21 Dupont Circle, Suite 800
Washington, DC 20036
Phone: (202) 296-2296
email: jblix@arl.org

Julia Blixrud earned her M.L.S. from the University of Minnesota. She is currently a senior program officer at the Association of Research Libraries where she is responsible for three main functions including Statistics and Measurements for which she oversees data collection, production, workshops and the exploration of new ways to measure library performance. Second she is in charge of communications which means that she conveys ARL policy postions to the scholarly community, the press and ARL members. Finally she managaes ARL's publication program.

Prior to working at ARL, Ms. Blixrud was director of Training and Education at CAPCON. Before that she was Program Officer at the Council on Library Resources and prior to that she worked for the National Serials Data Program at the Library of Congress, which assigns International Standard Serial Numbers (ISSN) in the United States. She also held positions as Project Manager for the ARL, directed the CONSER Abstracting and Indexing Project and was OCLC's Coordinator for a library resource sharing network.

She is currently chairman of the Potomac Valley Chapter of ASIS and an officer in the Serials Industry Systems Advisory Committee and the copyright committee of ACRL. She writes extensively on information standards, serials, library automation and cooperative projects.

Ms. Blixrud offered a fairly detailed view of the steps she took in building her career. Some of the key factors she mentioned were being at the right place at the right time, constantly seeking opportunities to learn new skills, trying new things, being flexible and willing to move to different locations, developing a strong network of friends, colleagues and mentors who understood her interests and made her aware of opportunities. She mentioned that professional associations such as ASIS were particularly good sources of contacts. She also stressed the importance of discovering what she did not enjoy which can sometimes be learned through part-time work.

She also identified some of the necessary skills for working in associations. They include project planning, writing, editing, people skills, networking, flexibility, good analytical skills, and keeping up with what is going on in the profession. Some of the skills she sees as coming out of library school which are applicable to association work included using and creating bibliographic information, reference and research for finding information, clarity of expression and an ability to challenge ideas. About half of what she does is fairly clear cut, the other half can change on a daily basis depending on needs and developments. She noted that association work often requires frequent job changes.

She concluded by noting that the key to getting any job involves what you know and selling that knowledge. It also involves confidence, ability, experience (often gained through practicums, internships, and taking risks). She emphasized that networking, access to mentors and active involvement in associations are important to career success.

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Thanks to Scott Davidson for his help with this page.